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Support
Unrue, developed by the Unrue team
Running into a problem, have a question, or just want to tell us something? Email is the fastest way to reach us — we read every message.
Email us →We aim to respond within 1–2 business days.
Common questions
How does the daily quest work?
Every day at midnight (your local time), everyone using Unrue gets the same mission. Complete it and post photo proof to unlock the feed and see how everyone else showed up. The quest resets at the next midnight, whether or not you completed it.
Why did my streak reset?
Your streak counts consecutive days you've completed the quest. Missing a single day — even by a few minutes past midnight — breaks it. Streaks always reflect your real completion history, not a stored number that can drift out of sync.
How do I turn on daily reminders?
Go to Profile → Notifications. If you didn't enable them when first asked, this screen will either prompt you again or point you to your device's notification settings, depending on your previous choice.
How do I block or report someone?
Tap the flag icon on any drop to report it, or the block icon next to it to block that user entirely. Reported drops are hidden from your feed immediately and reviewed by our team. Blocked users' drops are hidden from you going forward — tap a hidden card anytime to undo.
How do I delete my account?
Visit our account deletion page for instructions — you can delete directly in the app, or request deletion by email if you no longer have access.
Didn't find what you're looking for? Email us — we're happy to help. You can also read our Privacy Policy.